Getting Help PCHelpNow.net
Getting help is easy! Just pick up the phone and give us a call!
- Give us a call @ 1-541-864-1010. One of our skilled Analysts will take your call, quickly setup an account, and arrange to connect to your computer remotely!
- We will ask you to navigate to a webpage where you can download a small certified virus-free application which will connect you to a Support Analyst. www.fastsupport.com
- The US Based English Speaking support Analyst will ask you for the details of the issues you are having with your computer or network.
- Then you will be prompted for authorization for our support analyst to access your screen and share control of your mouse and keyboard.
- The support analyst will help to make you feel part of the solution, and you can watch everything. You will always have intervening control of your mouse and keyboard, and you can terminate the remote support session at any time.
When the remote support session is complete, we will ask you to complete an optional one minute survey once we have disconnected from your machine. That is it! Satisfaction Guaranteed.